Frequently Asked Questions (FAQ)
These answers help explain the service clearly (useful for AdSense review).
Is the app free?
The app is available to users who receive an account from the admin/service provider. Service details may vary by plan and device setup.
Why can’t I create an account in the app?
For security and operational reasons, accounts are created by the admin/service provider only.
Do notifications work in the background?
Yes. Delivery can depend on device settings (notification permissions) and network quality. On iOS, make sure Notifications are enabled in system settings.
What are power events?
You may receive alerts when power is disconnected or restored, depending on your tracker model and configuration.
How do I delete my account?
In the app: Settings → Account → Delete account. (See Delete account).
Which GPS devices are supported?
SafeDrive works with common GPS trackers. Supported features depend on the device model. Your provider can confirm the exact model and capabilities.
How often is location updated?
Update frequency depends on device settings, network coverage, and your plan. Most trackers can be configured for faster updates when moving.
Can I track multiple vehicles?
Yes. One account can include multiple devices/vehicles if they are assigned by the admin/service provider.
Do you store location history?
Trip history is stored to provide reports and playback. Retention depends on your plan and provider settings.
How can I contact support?
WhatsApp: 0501237933
Email: info@safedrivegps.com